Frequently Asked Questions

How Does It Work

  • Set time frames
  • There are many computer monitoring services to see what they did at all times, even with a live feed.
  • Maybe they are but they are stuck or trying to figure out the problem.  Asking questions or having your virtual assistant(s) work together can often discover their hold ups sooner so to overcome and continue.

  • They will provide computer and internet connection, however, should you want them to have better equipment you can always buy them better equipment that they can send back to you or another virtual assistant upon their contract end.

  • These happen from time to time, not usually a big deal and the virtual assistant(s) are pretty resourceful, they will work off battery, change location, or work from alternative such as phone or tablet.
  • IF IT IS A BIG DEAL: To overcome you can buy them a backup battery or an UPS power system which again can be returned to you or the following virtual assistant.  You may find that they buy or already have their own backup power.

  • Similar to power outages, they are pretty resourceful, change location, and use hotspot.
  • IF MISSION CRITICAL: Buy them another internet source.

  • Payrises are built in year on year, a 1 year subscription will go up the next year.

Managing Your Account

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